Co-creation in Service and Customer Engagement Symposium

Co-creation in Service and Customer Engagement SymposiumCo-creation in Service and Customer Engagement SymposiumCo-creation in Service and Customer Engagement SymposiumCo-creation in Service and Customer Engagement Symposium

Co-creation in Service and Customer Engagement Symposium

Co-creation in Service and Customer Engagement SymposiumCo-creation in Service and Customer Engagement SymposiumCo-creation in Service and Customer Engagement Symposium

CCIS-CE 2022 Well-being Co-creation

CCIS-CE 2022 Well-being Co-creationCCIS-CE 2022 Well-being Co-creationCCIS-CE 2022 Well-being Co-creation

27th - 29th November, 2022

Southern Highlands, NSW, Australia

Check Our Program Today
Bus pick up gathering points ( 27th November 2022 Sunday 7:45 am Central station Grand Concourse near platform 1 and 8:15 am Domenstic Airport - Group Bus Area next to T3 Qantas Valet)

About Us

Mission

 CCIS-CE has the mission to foster research dialogue and collaboration on value co-creation and customer engagement in order to advance theory, understanding and practice in service.  

History

CCIS commenced in 2013. At that time, scholars were contemplating the centrality of co-creation and the pervasiveness of interaction in discussions. Simultaneously, some scholars were pursuing research concerned with the customer engagement (CE) that is necessary for, and influenced by, value co-creation and resource integration. Thus, in 2015, CCIS became CCIS-CE to highlight the bridging and transcending of these two concepts. 

CCIS-CE 2022 Main Theme

Well-being Co-creation 


CCIS-CE 2022 Co-Chairs

Professor Byron Keating, QUT, Australia

Associate Professor Tom Chen, University of Canberra, Australia

CCIS-CE 2022 Sponsors

Centre for Behavioural Economics, Society and Technology (BEST Centre), Queensland University of Technology (QUT) 

University of Canberra

Affiliation Partner

SERVSIG

Our Partners

Our Participants

EOI CLOSED. WE HAVE REACHED THE MAX CAPACITY.

RoundTable sessions

Session 1 Well-being Co-creation

Session 3 Strength-based engagement with customers experiencing vulnerability

Session 1 Well-being Co-creation

Session 2 Transdisciplinary Collaboration

Session 3 Strength-based engagement with customers experiencing vulnerability

Session 1 Well-being Co-creation

Session 3 Strength-based engagement with customers experiencing vulnerability

Session 3 Strength-based engagement with customers experiencing vulnerability

Session 3 Strength-based engagement with customers experiencing vulnerability

Program Schedule

Day 1, 27th Nov 2022 Sunday

Keynote 1, Roundtable Sessions 1&2, Presentations

10:00 am

-

10:00 pm

Milton Park Country House Hotel & SPA

Day 1, 27th Nov 2022 Sunday

Keynote 1, Roundtable Sessions 1&2, Presentations

10:00 am

-

10:00 pm

Milton Park Country House Hotel & SPA

Day 2, 28th Nov 2022 Monday

Keynote 2, Roundtable Session 3, Workshops

8:30 am

-

10:00 pm

Milton Park Country House Hotel & SPA

Day 2, 28th Nov 2022 Monday

Keynote 2, Roundtable Session 3, Workshops

8:30 am

-

10:00 pm

Milton Park Country House Hotel & SPA

Day 3, 29th Nov 2022 Tuesday

Workshop, Presentations

8:30 am

-

3:00 pm

Milton Park Country House Hotel & SPA

Day 3, 29th Nov 2022 Tuesday

Workshop, Presentations

8:30 am

-

3:00 pm

Milton Park Country House Hotel & SPA

Conference Program

(pdf)

Download

Logistics

Sydney - Milton Park Country House


Central Railway Station, Sydney: Pick up at 7:45 am 

Sydney Domestic Airport: Pick up at 8:15 am

Milton Park Country House - Sydney 

Pick up at 3:30 pm 

Hotel Location

Registration

Conference Registration

Conference registration (early bird rate and full rate per person) includes two night accommodation, celebration and gala dinners, breakfasts and lunches and conference registration fee, including GST.

Early Bird Rate

AUD 1,300

Closed

Full Rate

AUD 1,500

Package Plus - Return Bus Transport

AUD 150

Return bus transport pick-up from Sydney (Central Station) to Conference Venue 


Day Registration

Per person, including GST

One Day Registration

AUD 400

Including one day registration fee and lunch

Two Day Registration

AUD 1,000

Including two day registration fee, one night accommodation, celebration or gala dinner, breakfast and lunch

Package Plus - Guest Package

AUD 600

Day 1 - lunch and dinner. Day 2 - breakfast, lunch and dinner. Day 3 - breakfast and lunch

Copyright © 2022 Co-creation in Service and Customer Engagement Symposium - All Rights Reserved.

Powered by GoDaddy

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept